Paytm is Hiring (Work From Home)

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Job Location for Paytm Recruitment 2023 - 

The candidates can work from home. If candidates opted for work from office, then job location will be Mumbai.

Number of Vacancies - 

There are various number of vacancies.

Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Customer Support Associate.

Responsibilities - 

• Responsible for resolving and replying queries 
• Managing incoming customer service queries
• Ensure to meet SLAs set for queries via all relevant communication channels
• Sending timely events related or customer related communication
• Coordinate with internal teams like client servicing, business development, marketing, product, tech, product etc
• Identify and assess customer needs, feedback and share them to relevant teams to achieve customer delight
• Handle customer complaints, provide appropriate solutions or alternatives within the time limits.

Knowledge and Skills Required - 

• Good command over written and verbal communication skills
  
• Good in Excel and able to create and analyze data
• Highly organized with strong attention to detail
• Self-motivated with the ability to work independently and as part of team
• Problem solver
• Ability to multitask and prioritize 
• Strong time management skills and motivated to exceed expectations.
  

Selection Method - For Paytm (Work From Home) recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and telephonic/ field interview. If a candidate is shortlisted according to their desired age and qualification, he/she will be intimated via registered mobile number or email id.

 
Work Experience - Candidates must have minimum one year of experience in customer service role.