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Number of Vacancies -
There are various number of vacancies.
Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. Customer Support Intern.
Responsibilities -
1. Customer Support Intern.
Responsibilities -
- Responsible for resolving and replying to queries
- Managing incoming customer service queries
- Ensure to meet SLAs set for queries via all relevant communication channels
- Sending timely events related or customer related communication
- Coordinate with internal teams like client servicing, business development, marketing, tech, product etc
- Identify and assess customer needs, feedback and share them to relevant teams to achieve customer delight
- Handle customer complaints, provide appropriate solutions or alternatives within the time limits.
Educational Qualifications - The educational qualification details for this post is mentioned below.
Work Experience - No further work experience required for this post. Fresher candidates and candidates with no experience can also apply for this recruitment.
- Customer Support Intern - {12th Pass or a graduate degree in any discipline}.
Knowledge and Skills Required -
- Good command over written and verbal communication
- Problem solver
- Ability to multi-task and prioritize
- Strong time management skills and motivated to exceed expectations
- Flexible based on business needs and requirements.
Selection Method - For Paytm (Work From Home) recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and telephonic/ field interview. If a candidate is shortlisted according to their desired age and qualification, he/she will be intimated via registered mobile number or email id.
Work Experience - No further work experience required for this post. Fresher candidates and candidates with no experience can also apply for this recruitment.
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