Amazon is Hiring (Work From Home)

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Number of Vacancies - 
There are various number of vacancies.

Name of Vacancies and Number of Posts - The name and number of vacancies per posts are mentioned below.
1. International Voice Process Associate.
 
Salary/Pay and Grade Pay -  For International Voice Process Associate (Work From Home) post, the payable salary will be Rs 30,800 per month approximately. Further information about salary details is mentioned in the notification.
 
Responsibilities of International Voice Process Associate -
  • Demonstrates undertaking of internet, amazon website and competitor websites
  • Demonstrates and ability to successfully navigate websites
  • Demonstrates a proficient knowledge of email applications
  • Demonstrates an ability to learn in various media
  • Ability to successfully adapt to changes in the work environment
  • Demonstrate interpersonal skills with a diverse customer base
  • Ability to determine customer needs and provide appropriate solutions
  • Maintain regular and reliable attendance, including the daily schedule as assigned
  • Demonstrates conflict resolution, negotiation and de-escalation skills
  • Demonstrates ownership to resolve challenging customer issues, escalating with necessary
  • Ability to work overtime as required by business.
Educational Qualifications - The educational qualification details for this post is mentioned below.
  • International Voice Process Associate - {12th pass or a graduate degree in any discipline}.
Knowledge/Skills and Additional Information Required - 
  • Excellent communication skills (written and verbal)
  • Ability to communicate correctly and clearly with all customers
  • Excellent documentation skills
  • Good comprehension skills - ability to clearly understand and state the issues customers present
  • Ability to concentrate - follow customers issues without distraction to resolution
  • Good composition skills - ability to compose a grammatically correct, concise, and accurate written response
  • Work successfully in a team environment as well as independently
  • Ability to use a desktop/ Laptop computer system
  • Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
  • Good typing skills
  • Ability to approach problems logically and rationally
  • Action oriented and self disciplined
  • Organized and detail-oriented.

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