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Click Here to Apply for Tele Counselor Post
Job Role - Content Strategist and Tele Counselor.
Location of Job - Work From Home.
Job Duties and Responsibilities - The responsibilities for Tele Counselors are mentioned below in-detail
- Take responsibility and guide the potential Students over the call to choose the right product and help them in making better career decisions
- Resolve queries regarding the Company and Products
- Responsible for making outbound calls and regular follow-ups on leads assigned
- Selling Membership to the Students as per their requirement
- Responsible for explaining the product features in detail and how to use the packages
- Providing the right customer experience
- Plan and develop content for assigned vertical/ program
- Audit and bring required changes in the content being delivered to ensure learning outcomes are meet
- Develop content delivery roadmap
- Data driven decision making for enhancing content quality and learning experience
- Work closely with Program Managers for launching projects.
Qualification Required - For content strategist post, the candidates must be a bachelor's degree holder and for tele counselors post, the candidates must be 12th passed.
Age - A candidate must be at least 18 years old. There is no upper age limit mentioned by Testbook.
Pay Scale/CTC - The average salary of an Tele Counselor and Content Strategist at Testbook is Rs 26,800 - 30,400 per month approximately which will be around 3.2 - 3.5 lakhs per year.
Expected Knowledge and Skills - The knowledge and skills that you need are given below
- Understand and Speak Elementary Hindi Language
- Superb verbal communication
- Ability to switch your communication style on a whim
- Superb interpersonal, research, and record-keeping skills
- Capacity to receive critique without internalizing it.
Selection Process - The selection process purely depends upon shortlisting. Once candidate is shortlisted, there will be round of assessment test and virtual/ face to face interview. After successful completion of these rounds, candidate will receive joining letter by the company on their registered email id.
Experienced or Fresher - Freshers and experienced both are eligible for Testbook for Content Strategist post and aspirants must have some domestic outbound or telesales experience for Tele Counselor post.
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